Terms of Service

About These Terms

These Terms of Service ("Terms") govern your use of the Levantis Cyber Limited website at levantiscyber.com and the professional cybersecurity services we provide. By accessing our website or engaging our services, you agree to be bound by these Terms.

Levantis Cyber Limited is a company registered in England and Wales. References to "we", "us", or "Levantis Cyber" throughout these Terms refer to Levantis Cyber Limited.

These Terms should be read alongside any specific Statement of Work or engagement agreement entered into between us and a client. In the event of a conflict, the specific engagement agreement takes precedence.

Our Services

Levantis Cyber provides professional cybersecurity services including penetration testing, red team operations, social engineering assessments, security awareness programmes, and related advisory services. Our services are provided exclusively to organisations and businesses — we do not provide services to private individuals.

All services are subject to written agreement including a defined scope of work. No service engagement begins without a signed agreement that explicitly authorises Levantis Cyber to perform the requested activities within the agreed scope.

Service Engagements

Engagement with our services is subject to the following conditions:

• Authorisation: You must have the legal authority to authorise security testing of all in-scope systems, networks, and assets. You represent and warrant that you own or have obtained appropriate authorisation for all assets within the agreed scope.
• Scope: All testing activities are limited to the scope defined in the agreed Statement of Work. Any request to extend scope must be agreed in writing before work commences on the additional scope.
• Co-operation: You agree to provide reasonable co-operation, access, and information necessary to allow us to perform the agreed services safely and effectively.
• Testing Windows: Where specific testing windows are agreed, we will conduct active testing within those windows. You are responsible for ensuring that the relevant system owners and stakeholders are aware of the agreed testing windows.
• Emergency Stop: You may request an immediate halt to all testing activity at any time. We will cease active testing within one hour of receiving written notification via the agreed emergency contact mechanism.

Levantis Cyber operates in full compliance with applicable UK law, including the Computer Misuse Act 1990. All testing activities are performed within explicitly authorised scope.

Acceptable Use of Our Website

When accessing the Levantis Cyber website, you agree not to:

• Attempt to gain unauthorised access to any part of the website or its supporting infrastructure
• Use automated tools to scrape, index, or harvest content without our prior written consent
• Transmit any malicious code, viruses, or other harmful content
• Use the website for any unlawful purpose or in any way that may damage our reputation
• Misrepresent your identity or affiliation when contacting us through the website

We reserve the right to block access to our website for any user we reasonably believe is in breach of these Terms.

Intellectual Property

All content on the Levantis Cyber website — including text, graphics, logos, design elements, and code — is the intellectual property of Levantis Cyber Limited or its licensors and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.

Deliverables produced under a service engagement (reports, findings, tools developed specifically for a client) are governed by the intellectual property provisions in the applicable engagement agreement. Where not specified, reports and written deliverables are licensed to the client for internal use. Testing tools, scripts, and methodologies developed by Levantis Cyber remain our intellectual property.

Confidentiality

Levantis Cyber treats all client information, engagement details, findings, and reports as strictly confidential. We will not disclose client-specific information to third parties without your written consent, except as required by law or court order.

Clients are similarly expected to treat Levantis Cyber methodologies, tooling descriptions, and commercial information disclosed during an engagement as confidential. Specific confidentiality obligations are typically set out in a mutual non-disclosure agreement (NDA) or within the engagement agreement.

We may reference client engagements in general terms (e.g., sector, service type, engagement duration) for the purpose of case studies or marketing, only with the client's explicit prior written consent.

Limitation of Liability

To the fullest extent permitted by applicable law, Levantis Cyber's total aggregate liability to any client arising out of or in connection with the provision of services shall not exceed the total fees paid by that client for the specific engagement from which the claim arises.

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, loss of data, or business interruption — arising from the performance of our services or the use of our website, even if we have been advised of the possibility of such damages.

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

We carry appropriate professional indemnity and public liability insurance. Details are available on request.

Payment Terms

Unless otherwise agreed in writing, the following payment terms apply to all service engagements:

• Invoices are issued on completion of each agreed milestone or, for fixed-scope engagements, on delivery of the final report
• Payment is due within 30 days of the invoice date
• Late payments may attract interest at 8% per annum above the Bank of England base rate under the Late Payment of Commercial Debts (Interest) Act 1998
• We reserve the right to withhold delivery of final reports until outstanding invoices are settled

All prices are exclusive of VAT unless otherwise stated. VAT will be applied at the applicable rate.

Termination

Either party may terminate a service engagement by providing written notice in accordance with the termination provisions in the applicable engagement agreement. In the absence of specific provisions, 14 days' written notice is required.

On termination, you are liable for payment of fees for all work completed up to the date of termination. Where a deposit has been paid, we will return any portion that exceeds the value of work completed, minus any reasonable costs incurred.

We may terminate an engagement immediately and without notice if we have reasonable grounds to believe that the client has provided false information regarding the authorisation of in-scope systems, or if continuing the engagement would require us to act unlawfully.

Governing Law

These Terms and any disputes arising from them are governed by the law of England and Wales. Both parties submit to the exclusive jurisdiction of the courts of England and Wales.

If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force and effect.

We reserve the right to update these Terms at any time. The current version is always available on this page. Continued use of our website or services after any update constitutes acceptance of the revised Terms.

Contact Us

If you have questions about these Terms or wish to discuss a specific provision, please get in touch:

• Email: legal@levantiscyber.com
• Contact form: levantiscyber.com/contact
• Registered company: Levantis Cyber Limited, England and Wales